‘’ A guest visits for a good product, but will come back again because of the service”

People training and recruitment

It all starts with having the right people. Our detailed selection process consists out of a test as well as an interview where an applicant is only successful once the whole panel agrees to a person. People are hand-picked to ensure low team turnover and setting your restaurant up for success. 
Service is a fundamental building block in your business and that’s why a team member needs to be fully trained, delivering exceptional service and dealing with conflict successfully.  This is an extensive program where every student is required to have a Portfolio of evidence that needs to be submitted and will only be deemed competent once signed off.